Privacy Policy

Overview

Hope Springs Behavioral Consultants ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at hopesprings.net or contact us through it.

This website is informational in nature. We do not collect protected health information (PHI) through this website. Clinical records and health information are handled separately in accordance with HIPAA and applicable Iowa state law.

Information We Collect

We may collect the following types of information when you use this website:

• Contact information: such as your name, email address, and phone number, if you submit a contact or appointment request form.
• Usage data: such as pages visited, time spent on the site, and browser type, collected automatically through standard web analytics tools.
• Communications: if you email us directly, we retain those communications for the purpose of responding to your inquiry.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and appointment requests
• Improve the content and functionality of our website
• Understand how visitors use our site in aggregate

We do not sell, rent, or share your personal information with third parties for marketing purposes.

HIPAA Notice

Hope Springs Behavioral Consultants is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) you share with us in the context of a clinical relationship is governed by our Notice of Privacy Practices, which is provided separately at the start of services.

Please do not submit sensitive health information through this website's contact forms.

Cookies and Analytics

Our website may use cookies or similar technologies to understand how visitors interact with the site. This information is collected in aggregate and is not linked to individual identities. You may disable cookies in your browser settings, though some site features may not function as intended.

Third-Party Links

Our website may contain links to third-party websites, including patient portals and payment platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.

Data Security

We take reasonable steps to protect the information submitted through this website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children through this site.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: